We want you to be comfortable with your purchase. Contact us within 30 days of delivery to request a return. Items should be unused and returned in their original packaging when possible.
Please email info@dongsvexventures.site before sending anything back. We will review your request and provide return instructions; items mailed back without authorization may be delayed. Return shipping arrangements and any applicable costs will be confirmed when your request is approved.
If an item arrives damaged or incorrect, contact us promptly with your order number and photos so we can help. Approved refunds are sent to the original payment method after the return is received and reviewed. Processing times may vary by payment provider.
This policy does not limit any rights that may apply under local law.